Customer care

A little help?
Right here.

Questions about a mat, an order or a return? Send us a note and we’ll help with the next step.

Send a message

Email ussupport@thelivingfun.com

Product questions, order help and returns.

We’re hereMonday–Friday

9 a.m.–5 p.m. Pacific Time, excluding holidays.

Reply time1–2 business days

Our normal response time.

Send us a message

Choose a topic and tell us what you need. For an order, use the email address from your purchase.

Name

Email address

For an order or return, use the email address from your purchase.

What can we help with?

Order number (if applicable)

For order help or a return, please include your order number.

Your question or request

To share photos of a product issue or packaging, email them with your order number to support@thelivingfun.com.

Fields marked * are required. No account is needed.

We use your information to respond to your request. Read our Privacy Policy.

A good place to start

A few details.
A little less back-and-forth.

Choosing a mat?

Compare sizes for your space or check how to wash and care for your mat.

Size guide Care guide

Need help with an order?

Include your order number, purchase email and a short description. For damaged, defective or incorrect items, email product and packaging photos with your order number.

Starting a return?

Request within 30 days of delivery. Wait for approval and return instructions before sending anything back.

Returns & refunds

Business & contact details

LivingFun is operated by HIWAVE DESIGN INC, a California corporation.

Business address
107 Della, Irvine, CA 92602, United States.

Telephone: +1 949-254-8888.

For a copy of our business name and address by email, contact support@thelivingfun.com.

For returns, wait for approval and the return instructions we provide.